Dr Amy Climer

Episode 95: Conversations Worth Having with Dr. Cheri Torres

Conversations are the heart of what we do. The type of conversations we have impact all aspects of our business and personal life. Creative organizations have conversations that lead to creativity. In this episode, Dr. Cheri Torres shares how to engage in conversations that matter and how to help your organization be more creative. It is surprisingly simple and you can start implementing change immediately.

What You’ll Learn

  • Four types of conversations and which ones to avoid
  • The two simple Appreciative Inquiry practices
  • The impact of conversations that matter and how one hospital went from low patient satisfaction scores to amazing within one quarter

About Cheri Torres, Ph.D.

Working with Cheri, people learn to use everyday conversation to dramatically improve outcomes for their organization and relationships. Leaders and team members develop their capacity to use Appreciative Inquiry to foster productive and meaningful engagement, even when facing complex problems. The success her clients experience is not magic. Her approach is grounded in the most current research in positive psychology and neurophysiology. Leaders working with her learn to create the kind of relational dynamics that ignite the full potential of their teams and organization, resulting in high performance, innovation, and goal achievement. Culture change and strategic planning become opportunities for engaging all stakeholders in conversations that create change from the inside out.

She has worked across all sectors: corporate, government, education, and social profit/NGOs, supporting their capacity for learning and innovation, shared leadership, teamwork and collective impact. She has trained thousands of trainers and teachers in the use and practice of Experiential Learning, Appreciative Inquiry, and other strength-based processes. In addition to North America, she has worked in India, Mexico, Canada, South America, and Europe.

Cheri holds a Ph.D. in Educational Psychology with a specialization in Collaborative Learning from the University of Tennessee. She also holds an MBA, a Masters in Transpersonal Psychology, Level 2 certification in Cultural Transformation Tools/Barrett Values Centre, and Level II certification in Spiral Dynamics Integral. She has authored numerous books and articles. Her most recent book, Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement, was published by Berrett Koehler in May 2018.. She lives in Asheville, NC with her husband, Michael; their two dogs, Logan and Annabelle; and two cats, Ziggy and Lucy.


Weekly Challenge

Pay attention to the conversations you have this week. When you find yourself in a negative conversation, ask a generative question. See what happens and how it flips the conversation into something with a more positive, hopeful, and productive spin.

Note: The links on this page may be affiliate links. That means I get a small commission of your sale, at no cost to you. However, I only share links to products that I or my guests believe in. Enjoy them! 



Rave Reviews

  • Amy Inspires Creativity Growth in Everyone
    January 5, 2022 by cjpowers7 from United States

    Amy Climer’s show helps all of us grow our creative muscles. She is authentic and cares about her listeners. Amy empowers us with tools that work in the office, training sessions, and our communities. The best part is her ability to make what feels out of reach, something that can be accomplished with simple steps forward.

  • A great way to get inspired!!
    March 8, 2021 by binglish from United States

    Love listening to Amy’s podcast! Her guests are awesome and conversations are full of inspiring information.

  • A must for people who want to think better
    May 26, 2019 by Dhensch from United States

    Amy Climer hit a home run with this podcast and continues to get hits with every episode. I was hooked with the first one and binge-listened to the four solo episodes about the Creative Problem Solving process. Her knowledge of the subject of creativity and innovation is incredibly deep. And, she makes it easy for others to learn and apply. I have listened to other "expert" podcasts and Amy's is different in that she holds nothing back. Episode after episode offer practical insights, tips and tools. She has a generosity of spirit that is contagious.

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